Platform Operations Lead

Platform Operations Lead

Location: NYC Metro Area (NY/NJ/CT) – Hybrid · London – Hybrid · Remote (US ET)

Company Description

Tangible is a fast-growing, tech-enabled platform providing liquidity solutions to LPs and GPs in the private markets secondaries ecosystem. Our Liquidity Hub enables leading wealth management platforms and their advisors to run secondary sales for their clients, from listing and bidding through to closing, and we are expanding transaction execution through our own US broker-dealer. By combining deep sector expertise with modern infrastructure, we unlock liquidity across private equity, private credit, and real assets.

Role Overview

The Platform Operations Lead will own the operational lifecycle of transactions on Tangible's platform, from listing through to final execution. The role covers deal setup on the platform, preparation and launch of liquidity windows, support through bidding and award, and execution through closing, settlement and fee collection.

As transaction volumes and our partner network grow, the Platform Operations Lead will drive the continued development of our operating model, refining processes, standardising partner playbooks and shaping the platform tooling that supports scale.

This is a hands-on, client-facing role, combining day-to-day management of a live transaction pipeline with ongoing process improvement. The role works across European and US hours and requires strong overlap with both.

Key Responsibilities

• Own the operational lifecycle of transactions on the platform, from deal setup and listing through bidding, award, closing, settlement and fee collection.

• Prepare and launch liquidity windows with Product and our partners, and onboard buyers across partner platforms.

• Manage a pipeline of parallel transactions against partner timelines, coordinating documentation, KYC and fund administrator review through to settlement.

• Act as an operational point of contact for partners, GPs, fund administrators, buyers, sellers and their advisors.

• Ensure every transaction runs within our broker-dealer's compliance framework, with complete, audit-ready records.

• Work with Finance to invoice and collect fees on completed transactions.

• Develop and maintain SOPs, partner playbooks and operating metrics.

• Partner with Product and Engineering on requirements, testing and internal tooling, and apply AI tools to automate operational work.

Requirements

• 4 to 7 years' experience in transaction operations, deal execution or fund operations in private markets.

• Excellent written and verbal communication skills, and confidence working directly with clients and institutional counterparties.

• A track record of managing multiple live transactions against fixed deadlines with a high degree of accuracy.

• Experience designing and improving operational processes.

• Familiarity with KYC/AML requirements.

• Proficiency with workflow platforms, e-signature tools and structured trackers, and an interest in applying AI tools to operations.

• Willingness to obtain FINRA qualifications (SIE, Series 63 and Series 82), with company support.

Preferred Qualifications

• Understanding of the secondary transaction lifecycle, including LP interest transfers: purchase and sale agreements, transfer and subscription agreements, capital account statements, GP consent and fund administrator workflows.

• Experience at a secondaries platform or advisor, wealth platform, placement agent, fund administrator or transfer agent.

• Experience in US broker-dealer operations or compliance, or existing FINRA registrations.

• Experience with auction or window-based secondary processes, or with feeder and evergreen funds held by individual investors.

• Reporting or data skills (SQL, Metabase or advanced spreadsheets).

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